FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days to process your order prior to shipping. Average shipping times are 2- 5 business days. Tracking numbers will be updated 1-2 days after your order has been SHIPPED. If you don't have a tracking number after 2 business days please email us.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email us and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

LOCLICIOUS GOT YOU

Rosewater Hydration Mist has done wonders for my hair. My hair was ALWAYS DRY no matter what I put in it. I started using the Hydration Mist and it just felt like a (YORK PEPPERMINT PATTY COMERCIAL ) Just soothing my scalp and making it feel so moist and cool. NO MORE ITCHING
GURL I TELL YOU WHATEVER YOU NEED LOCLICIOUS GOT YOU.

Loc mist

I absolutely love this product you have a 4ever customer 🥰

Awesome

Love it , love it, my Locs are fire since I started using your products, Thank You so much

Awesome product. With weeks of research I decided on this and I’m happy with the ingredients that will promote my healthy Loc journey. This will be a staple for me. It smells great and I keep it refrigerated as instructed.

All you'll need

I love these Loclicious products. I first became aware of this company through a YouTuber who purchased their faux locs. I brought them and was very satisfied with my purchase. A few years later I decided to actually lock my own hair and wanted to try out their products for loc'd hair. I love the products. I only use their products on my locs. I wish the sizes were bigger however, because I go through them at least the shampoo, and that Loclicious Hydrating Rose water whoo Chile, it's a wrap. I don't let nobody touch that. Got my locs light and luxurious. NO BUILD UP. This company lives up to it's product. The smell is so pleasant. You will not be disappointed.

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