FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email us and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

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★ Judge.me Reviews

Let customers speak for us

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I love this tool!!!

I first purchased this tool off of recommendations from YouTube and I bought it when I tell you it lasted me YEARS! I finally lost it somewhere and bought a few other tool from Amazon and they all broke after a couple uses, this tool is sturdy and easy to use

Love the moisture from these products!

First time using the Loclicious product line, and I have to say I love it! It’s lightweight and a little does so much justice, you don’t have to use a lot. All of the products are great My favorite is the Rosewater Hydration Mist.

All-Natural Goodness!

There is so much to say about this fantastic product. I love the entire line but my favorite product is the Loc & Twist Moisturizer. I love the consistency, the smell and most importantly I love how moisturized my locs feel after I use it for a retwist.

There are so many products on the market that are full of harmful chemicals so I am elated that I found Loclicious because all of their products are All-Natural and chemical-free!

Loclicious Products are awesome!

I have locs along with my entire family. I absolutely love the loc and twist moisturizer when I retwist my toddler's locs. My son is always using up the Rosewater Hydration Mist and my older daughter loves the growth oil.

I am so glad that I found All-Natural Hair products free of any chemicals for my entire family to use!

I can't wait for the shampoo and conditioner! Thanks Loclicious!

Love Locs

I absolutely love these I love the color and the texture and how natural it appears my boyfriend has locs and they feel similar to his but just a tad softer. I've had Faux Locs before but hands down these are my favorite. I feel absolutely beautiful.