FAQs

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 1-2 days to process your order prior to shipping. Average shipping times are 2- 5 business days. Tracking numbers will be updated 1-2 days after your order has been SHIPPED. If you don't have a tracking number after 2 business days please email us.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email us and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

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★ Judge.me Reviews

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S
Growth Oil
Sammy DaGawd
Smells soooo good!

I'e used the growth oil and hydration spray a few times and they do a great job moisturizing my locs. My roots feel so soft and I get compliments about my hair smelling good. That is a compliment I welcome considering ppl place a stigma on locs as being dirty or smelly. Everyday I prove that wrong while getting a nice boost to the health of my hair. Loving these products so far!

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The best by far

Excellent hold without drying or flaking. It definitely leaves hair moist. Kid friendly

The LOCS were gorgeous gorgeous!! I will definitely be purchasing more!!

Thank ya you

Love My Locs

These locs are amazing and I used the braid pattern on the website!!! This was more than I expected! Great buy!!!

Healthy and Hydrated!

Using the Loclicious Moisturizing Loc Care system on my locs left my hair feeling healthy and hydrated. My locs were soft and full of volume. I recommend this system to anyone who prioritizes moisture as a part of their loc care routine.