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Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@loclicious.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The buyer is responsible for the cost of the return label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@loclicious.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved. If approved, a refund will be issued to your original payment method, minus the original shipping and return shipping costs.
Please note that it may take some time for your bank or credit card company to process and post the refund to your account.

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Let customers speak for us

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Love it !

I will buy again, great product that keeps my hair soft and manageable.

Delivered in a timely manner and it smells great!

Amazing!!!!!

The White Batana oil is very nice! I used it in my dyed blonde Fro and it worked great! also made my skin so soft even used it as a deodorant! I will be ordering more in the New Year! The order came very Quick! Thank you so much!!

❤️

Always pleased and will be a forever customer ❤️❤️❤️

My favorite loc products!!!

I am almost 1 year loc’d and loclicious products are my go to! It’s not only nourished and moisturized my hair (LOVE the moisturizer) but has made it softer with impeccable and beautiful scents.