Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@loclicious.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The buyer is responsible for the cost of the return label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@loclicious.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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All you'll need

I love these Loclicious products. I first became aware of this company through a YouTuber who purchased their faux locs. I brought them and was very satisfied with my purchase. A few years later I decided to actually lock my own hair and wanted to try out their products for loc'd hair. I love the products. I only use their products on my locs. I wish the sizes were bigger however, because I go through them at least the shampoo, and that Loclicious Hydrating Rose water whoo Chile, it's a wrap. I don't let nobody touch that. Got my locs light and luxurious. NO BUILD UP. This company lives up to it's product. The smell is so pleasant. You will not be disappointed.

Licious

I love the products. My hair was dry but since I’ve been using these products my hair is more nourished and moisturized. Will definitely purchase again from this site only and not Amazon as I did in the past.

C
Rose Water Hydration Mist
Christa Rainey
Loclicious Rosewater

Awesome product! I really really love this product, it keeps my locs hydrated and looking healthy. I’ve made several purchases in the past and will definitely be making more purchases in the near future. I will definitely continue to recommend this product to others.

Love it!

I absolutely love these products! They left my hair feeling super soft and moisturized more than any other product I’ve tried + they smell soo good! I couldn’t believe how my hair felt after putting these products in. I’ll definitely restock when I run out.

S
Rose Water Hydration Mist
Shirley Higgins
Finally find product that works

Awesome product thanks so much for the opportunity with my journey of hydrating my locs properly.🥰