Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The buyer is responsible for the cost of the return label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


★ Reviews

Let customers speak for us

39 reviews
Rose Water Hydration Mist
Christa Rainey
My Loclicious Rosewater experience

Awesome product, I really love it and will definitely be purchasing more in the near future and will most definitely be recommending it to family and friends.

Rose Water Hydration Mist
Idalia Testamark
Rose water mist

I love how it makes my locs smell and feel ❤️

First wash, I love it!

I must say, I am pleasantly surprised! I love these products. My hair is soft, hydrated, and flake free since my wash last week (which is epic). My husband commented on how good the moisturizer smells. I will purchase again!

Loc Moisturizing Haircare Bundle
Tanya A Harris-Glasow

My hair feels softer, moisturized and smells fantastic! Will definitely buy again

Growth Oil
Margaret Edinburgh
I love

I love your products, the oil is very light does not leave my hair heavy after using and it smells amazing!!! Well be ordering more