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Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@loclicious.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The buyer is responsible for the cost of the return label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@loclicious.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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The Best Ever!

I have been looking for a product that hydrates and protect my hair. After trying many, many products someone recommended Loclicious to me. Oh, my goodness!! I am so happy with this product. My locs look healthier than ever. The oils used in this product smell absolutely wonderful. My daughter can tell immediately when I've done my hair; she smells it even when she's downstairs. I'm not talking about an ugh...overwhelming smell; this product smells great. I've found my new loc products and I highly recommend it to others. All right, keep on locking ya'll!!

LOVE

I had tried using batana oil from a different company and it ended up being fake. Then I ‘thankfully’ found Lolicious Batana oil, REAL BATANA OIL! And I am loving it. It smells amazing and feels really good on my scalp. I have high hopes that it will help my hair grow (and get back healthy). So far so good. I love it!

Love the smell. Gives great moisture. Would buy again!

Excellent

Works really well I definitely will recommend this and I will be ordering again came very well wrapped great product

Love using both really leaves my hair moisturized.