Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@loclicious.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The buyer is responsible for the cost of the return label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@loclicious.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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Awesome!

It feels so good to use products that are natural and not harmful to our family! I will definitely be purchasing these products for our haircare needs!

F
Moisturizing Conditioner
Faith Williams
hydrated and soft

I wear my hair natural (small afro) and wanted products that are natural and actually work. The conditioner and shampoo smell so good and keep my hair feeling hydrared and soft. I ordered the mist too and haven't used it yet. Looking forward to using it. I'm glad to support a much needed business for natural men/women!

Commited to the Growth

Good day to you. I am finallllly happy to have found blk products that work for my hair...thank u
What I would like to ask is; do you have hair dye for sensitive scalp...(black). Plz let me know...thank you

T
Growth Oil
Terrance Richmond
Really great and amazing products

I’m a male that use your product on my locs and I love it

Absolutely Love

A friend told me about loclicious when I asked what was making her smell so amazing every day ! I ordered the bundle and it is everything ! Just reordered two more bottles of the rose water hydration spray Bc me and my son used the bottle up so quickly. Great moisturizer, hydration and amazing feel! I would highly recommend the products