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Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@loclicious.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The buyer is responsible for the cost of the return label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@loclicious.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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I love this product

Perfect I got all the items I needed in one purchase. I am happy with my purchase

M
Rose Water Hydration Mist
Maurice Julien
King Julien!!!

Very Pleased!!

Very nice

I saw this and was hesitant to purchase it at first. When I read the ingredients and the fact that it doesn't cause build up, I gave in. Been using it for 2 weeks now and I must say I'm impressed. The smell is nice and the smell stays on the hair all day. The nozzle is good too which has always been an issue for me in the past. The product does hydrates my hair, and it doesn't cause any build up. I will continue to use it and see how it goes.

Loved the shampoo and conditioner it smells really good and makes your hair feel really soft I highly recommend!