Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@loclicious.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The buyer is responsible for the cost of the return label. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@loclicious.com.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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k
Growth Oil
kendra Talley
GREAT!!!!!!!!!!!

I love my products !!! They smell great and works wonders on my hair. The order process was so easy and my I got package sooooooo FAST !! Will be ordering again.

Quicj

Can't wait to use!

Quick Delivery/Enough Hair

I love this product. My hair was delivered quicker than I expected. They are also very lightweight compared to other types of crochet hair that I have purchased. I can feel the difference between this hair and my other hair. The only recommendation that I would make is shorter options in this hair. Getting ready to order more before the day is over.

G
Loc & Twist Moisturizer
Gisele Harris
Semi Freeform Locs

I love the moisturizer it is perfect for the style I want, which is fullness to my locs. I am not a fan of the the slick straightness that shows the parts and scalp. The moisturizer is not heavy or sticky and you can control the slickness of your hair shaft by the amount you use without the concern of buildup. I am very pleased.

Rose Water Hydration Mist

This Rose Water Hyd Mist is awesome, smells delish and does a great job at Hydrating my natural hair. Thank you Loclicious😉I